Terms of Service

You must be at least 18 years of age and have legal capacity to enter into contracts under applicable law to use the Site. By using the Site, you represent and warrant that you meet these requirements.

You may access and use the Site for lawful purposes only and in accordance with these Terms. You agree not to use the Site:

• In any manner that violates any applicable local, national, or international law or regulation;
• To transmit unsolicited commercial communications (spam);
• To harvest, scrape, or collect data from the Site by automated means without our prior written consent;
• To introduce viruses, trojans, worms, logic bombs, or other malicious code;
• To attempt to gain unauthorised access to any part of the Site, server, or database;
• To reverse engineer, decompile, disassemble, or attempt to derive the source code of the Site or its components;
• For any purpose that is fraudulent, deceptive, or harmful to Alunika Systems or third parties.

Certain restricted areas of the Site (including the administrative content management system) require authentication credentials. Access is strictly limited to authorised personnel of Alunika Systems. Unauthorised access attempts may constitute a criminal offence under the Indian Information Technology Act 2000, Computer Fraud and Abuse Act (US), Computer Misuse Act 1990 (UK), UAE Cybercrime Law (Federal Decree-Law No. 34 of 2021), and equivalent legislation in other jurisdictions.

The Site and all its Content, including but not limited to technical drawings, product designs, system specifications, photography, videos, logos, trademarks, trade names, blog articles, and software, are the exclusive intellectual property of Alunika Systems or its licensors. All rights are reserved.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site and its Content solely for legitimate B2B professional purposes, including reviewing product information, preparing architectural specifications, and initiating commercial enquiries. This licence does not include:

• Any resale or commercial exploitation of the Content;
• Reproduction, distribution, or public communication of the Content without prior written consent;
• Modification, adaptation, or creation of derivative works from the Content;
• Removal of copyright, trademark, or proprietary notices;
• Use of any data mining, robots, or similar data gathering tools.

"Alunika Systems," the Alunika logo, and all associated product names are trademarks or trade names of Alunika Systems. You must not use these marks without our prior written permission. Nothing on the Site grants any licence to use our trademarks.

By submitting content to us (including through contact forms, enquiries, or career applications), you grant Alunika Systems a perpetual, irrevocable, royalty-free, worldwide licence to use such content for our business purposes. You represent and warrant that you own or have the right to provide such content and that it does not infringe any third-party rights.

Our intellectual property is protected under the Indian Trade Marks Act 1999, Copyright Act 1957, Patents Act 1970, the EU Trade Mark Regulation (2017/1001), UK Intellectual Property Acts, UAE Federal Law No. 11 of 2021 on the Regulation and Protection of Industrial Property Rights, and international IP conventions including the Paris Convention and TRIPS Agreement.

Product listings, pricing indications (if any), and availability information on this Site do not constitute a binding offer to sell. All orders are subject to acceptance by Alunika Systems in writing and the terms of any applicable supply agreement.

Our Products and technical data may be subject to export control laws and regulations, including the Indian Foreign Trade (Development and Regulation) Act 1992, EU Dual-Use Regulation (2021/821), US Export Administration Regulations (EAR), UK Export Control Order 2008, and applicable UN, EU, UK, US, and UAE sanctions regimes.

You agree not to export, re-export, transfer, or use our Products or technical data in violation of applicable export control laws. You represent and warrant that you are not located in, or a national or resident of, any country subject to applicable trade embargoes, and that you are not on any restricted or denied parties list maintained by the Indian, EU, UK, US, or UAE governments.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALUNIKA SYSTEMS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFIT, REVENUE, DATA, BUSINESS OPPORTUNITY, GOODWILL, OR ANTICIPATED SAVINGS;
• CLAIMS ARISING FROM RELIANCE ON TECHNICAL SPECIFICATIONS OR PRODUCT INFORMATION ON THE SITE;

ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF ALUNIKA SYSTEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Site shall not exceed INR 10,000 (Indian Rupees Ten Thousand) or equivalent in your local currency.

• India: Liability is subject to the Indian Contract Act 1872 and Information Technology Act 2000.
• EU/UK: Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
• UAE: Liability is subject to UAE Federal Law No. 5 of 1985 (Civil Transactions Law) and applicable UAE commercial law.
• USA: Some states do not allow limitations on implied warranties or exclusions of incidental or consequential damages. In such states, our liability is limited to the fullest extent permitted by law.

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Site, the parties shall first attempt to resolve the matter through good-faith negotiation within 30 days of written notice by either party.

If negotiation fails, the dispute shall be finally resolved by binding arbitration under the rules of the Indian Arbitration and Conciliation Act 1996, as amended. The seat of arbitration shall be Agra, Uttar Pradesh, India. The language of arbitration shall be English. The decision of the arbitrator shall be final and binding on the parties.

Notwithstanding the arbitration clause, either party may seek urgent interim or injunctive relief from the courts of competent jurisdiction in Agra, Uttar Pradesh, India.

If you are an EU consumer, you may also have the right to use the EU Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. UK consumers may refer disputes to approved Alternative Dispute Resolution (ADR) bodies under the Alternative Dispute Resolution for Consumer Disputes Regulations 2015. These rights apply only to users acting as consumers, not to B2B users.

UAE-based disputes may also be referred to the Abu Dhabi Global Market (ADGM) or Dubai International Arbitration Centre (DIAC) by written agreement of the parties.

These Terms, together with our Privacy Policy and any other legal notices posted on the Site, constitute the entire agreement between you and Alunika Systems with respect to your use of the Site and supersede all prior agreements and understandings.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.

No failure or delay by Alunika Systems in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. Waivers must be in writing and signed by an authorised representative.

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Alunika Systems.

Alunika Systems shall not be liable for any failure or delay in performance under these Terms where such failure or delay results from causes beyond our reasonable control, including acts of God, war, terrorism, pandemic, governmental action, industrial disputes, or failure of the internet or telecommunications infrastructure.

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction.

These Terms are prepared in the English language. In the event of any conflict between an English version and any translation, the English version shall prevail to the extent permitted by applicable law.

We reserve the right to update or modify these Terms at any time. Amended Terms will be posted on the Site with an updated "Last Updated" date. Your continued use of the Site after such posting constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.