Accessibility Statement

Alunika Systems is committed to ensuring that our website is accessible to the widest possible audience, regardless of ability, disability, age, device, or technology used. We believe in inclusive design and strive to make our digital presence usable for everyone, including people with visual, auditory, motor, cognitive, and neurological disabilities.

We recognise our responsibilities under the following legislation and standards:

• European Union: EU Web Accessibility Directive (Directive (EU) 2016/2102) and EN 301 549 V3.2.1 (2021-03);
• United Kingdom: Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (SI 2018/952); Equality Act 2010;
• United States: Section 508 of the Rehabilitation Act (29 U.S.C. § 794d); Americans with Disabilities Act (ADA) Title III;
• India: The Rights of Persons with Disabilities Act 2016 (RPWD Act); Guidelines for Indian Government Websites (GIGW);
• UAE: UAE Federal Law No. 29 of 2006 on the Rights of People with Special Needs; UAE Web Content Accessibility Guidelines issued by the Telecommunications and Digital Government Regulatory Authority (TDRA).

Our target standard is the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C), which is the internationally recognised benchmark for digital accessibility. We are working towards progressive conformance with WCAG 2.2 Level AA as it is adopted across jurisdictions.

The WCAG 2.1 is built on four core principles — content must be:

• Perceivable: Information and UI components must be presentable in ways users can perceive (text alternatives for images, captions for video, adaptable content, sufficient colour contrast).
• Operable: UI components and navigation must be operable (keyboard accessible, no seizure-inducing content, sufficient time to read, navigable structure).
• Understandable: Information and the operation of the UI must be understandable (readable text, predictable pages, input assistance).
• Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

The website at https://alunikasystems.com is partially conformant with WCAG 2.1 Level AA.

"Partially conformant" means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to address known gaps. Known non-conformances and the areas in which we are working to improve are described in Section 5 below.

The accessibility of this website depends on the following technologies:

• HTML5 (semantic markup for structure);
• CSS3 (visual styling and responsive layout);
• JavaScript (React SPA framework — client-side interactivity);
• WAI-ARIA 1.2 (Accessible Rich Internet Applications — roles, states, and properties for dynamic content);
• SVG (scalable vector graphics for icons).

These technologies are relied upon for conformance. The website is designed to be compatible with the following assistive technologies and environments:

• Screen Readers: NVDA + Firefox (Windows), JAWS + Chrome (Windows), VoiceOver + Safari (macOS/iOS), TalkBack + Chrome (Android);
• Browsers: Google Chrome (latest two versions), Mozilla Firefox (latest two versions), Apple Safari (latest two versions), Microsoft Edge (latest two versions);
• Zoom: Content remains accessible when zoomed to 400% without loss of content or functionality;
• Keyboard Navigation: All interactive elements are accessible via keyboard (Tab, Enter, Escape, Arrow keys);
• High Contrast Mode: Windows High Contrast Mode is supported.

Despite our efforts to ensure accessibility, some content may present challenges. The following known limitations are being actively addressed:

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers, or if you find content that is not accessible to you, please contact us:

• Email: alunika@alunikasystems.com
• Phone: +91 7088011166 (Monday–Friday, 09:00–18:00 IST)
• Post: Accessibility Team, Alunika Systems, G-6, Bypass Road, Langre ki Chowki, Water Works, Agra, Uttar Pradesh 282003, India

We commit to acknowledging accessibility feedback within 2 business days and to providing a substantive response or resolution plan within 20 business days, or as required by applicable law.

If you are not satisfied with our response to your accessibility complaint, you may escalate to the relevant enforcement authority:

• UK: Equality and Human Rights Commission (EHRC) — equalityhumanrights.com
• EU: National accessibility enforcement body of your EU member state
• USA: US Department of Justice (ADA) — ada.gov; US Access Board — access-board.gov
• India: Chief Commissioner for Persons with Disabilities — ccdisabilities.nic.in
• UAE: Ministry of Community Development — mocd.gov.ae

Alunika Systems assesses the accessibility of this website through the following methods:

• Self-assessment: Regular internal reviews by our development team using automated tools including axe-core, Lighthouse, and WAVE;
• User testing: Periodic testing with users who rely on assistive technologies;
• Third-party audit: We aim to commission an independent WCAG audit by a qualified accessibility specialist on a periodic basis.

This Accessibility Statement is reviewed and updated at minimum annually, or whenever significant changes are made to the website. The next scheduled review is May 2026.

If you are unable to access any content or functionality on this website due to a disability or access barrier, please contact us at alunika@alunikasystems.com and we will endeavour to provide the information you need in an accessible format, such as:

• Large-print technical documents;
• Plain-text or accessible PDF versions of product data sheets;
• Telephone-based specification support;
• Alternative file formats on request (e.g. Word documents).

If you wish to make a formal complaint about the accessibility of our website, please email alunika@alunikasystems.com with the subject line "Formal Accessibility Complaint" and include:

• Your name and contact details;
• The URL(s) of the page(s) where you encountered the issue;
• A description of the barrier or problem;
• The assistive technology or browser you were using (if applicable);
• Any steps you have already taken to try to resolve the issue.

We will investigate all formal complaints and respond within 20 business days.